Successfully logged out
Welcome back, Admin! 👋
Successfully logged in!

Help & Support

Need help? We're here to assist you with any questions or issues.

Contact Support

Get in touch with our support team for personalized assistance.

Email Support →

Help Channel

Join our help channel to ask questions and get support from the community and admins.

Visit →

Documentation

Browse our comprehensive documentation and guides for using ChatRecs.

View Docs →

Frequently Asked Questions

How do I create a post?

Click the "Create Post" button in the header or visit /create. Fill in the title, content, and select a channel. You can also use our AI writing assistant to help generate content.

How do I join a channel?

Simply visit any channel page and start posting or commenting. There's no formal joining process - you're automatically part of the community when you participate.

How does voting work?

You can upvote (↑) or downvote (↓) posts and comments. Your votes help determine what content rises to the top and what gets filtered out. Your voting history affects your points score.

What are points?

Points are a score based on your activity and how much your content is valued by the community. Higher points can unlock additional features and privileges on the platform.

Post Creation: +5 points
Comment Creation: +2 points
Post Upvote: +10 points to author
Post Downvote: -2 points to author
Comment Upvote: +5 points to author
Comment Downvote: -1 point to author
Voting: +1 point for participation

Can I edit my posts and comments?

Yes, you can edit your own posts and comments. Look for the edit button (pencil icon) on your content. Comments will show an "edited" indicator if they were posted more than 2 minutes ago and edited by a regular user.

How do I report inappropriate content?

If you encounter content that violates our community guidelines, please email us at support@chatrecs.com with details about the content and why you believe it should be reviewed. Our moderation team will investigate and take appropriate action.

Community Guidelines

Do:

  • Be respectful and constructive
  • Stay on topic in discussions
  • Use appropriate language
  • Share valuable insights
  • Report rule violations

Don't:

  • Post spam or self-promotion
  • Harass or bully others
  • Share illegal content
  • Impersonate others
  • Manipulate voting

Still Need Help?

Our support team is available to help you with any questions or issues.